We do size exchanges ONLY no returns. Costume exchange fee is 50% of the original cost of the costume. Exchange requests must be made within 7 days of receiving your order. We will accept exchanges for size adjustments ONLY. We do not accept exchanges that have been worn or altered. Modified or custom ordered garments are final sale, and, therefore, cannot be exchanged. We do not accept exchanges on costumes larger than AXL. All exchanges must have a Return Authorization before being returned and will be authorized by our customer service department. All exchanged garments are inspected upon arrival at our facility. All exchanged garments are treated as new orders and will receive the ship date available. All exchanges must be shipped at the customer’s expense. Customer service must have the original garment in hands before the exchanged one will be shipped.

Reverence costumes are custom made and, therefore, orders are completed in the order they are received. Please indicate on your order when your rehearsal or performance date is. Normal delivery time is an estimated 8-10 weeks. However, in the peak months (Nov-Mar) delivery can be an estimated 8-12 weeks, due to circumstances beyond our control with our vendors. 

Cancellations must be made less than 5 days from the original date of your order. Changes and/or adjustments to your order must be made within 7 days following your order confirmation. Changes cannot be made once your order is in production.